Head of Technical Operations and Actuarial

Madrid | London | Full Time

Further is a specialist international underwriting agency with a mission. We believe that anyone with a serious illness should be able to have the very best treatment from leading hospitals and specialist clinics around the world.
We create innovative healthcare insurance products that create competitive advantage; they maximise sales, improve loyalty and increase customer retention.

Head of Technical Operations and Actuarial

We are looking for a Head of Technical Operations and Actual who has a deep understanding of the insurance and reinsurance sector, as well as experience across Premium, Eligibility, Pricing and Underwriting.

You will be leading a team of 5 individuals currently based in Madrid. Reporting to the Chief Operating Officer, you will play a critical role in delivering our global pricing strategy, and optimizing the collection of premiums, as well as policy maintenance.

You will utilize your expertise and leadership skills to upskill the team and improve the current approach.

Main Responsibilities

– Head up and continue to develop the full capabilities of the technical department including development of:
– Full inhouse quoting capabilities for both renewal and new business
– Monitoring tools for technical results and experience studies
– Coordinate underwriting approach and practice
– Coordination with global Client and Key Account Managers
– Develop and update statistical sources for pricing and reserving purposes
– Develop new pricing basis based on robust market research
– Automation and optimization of the quote process and systems
– Analysis of claims and calculate benefit claims costs and total cost projection

Preferred Qualifications

– University Degree in Actuarial Science, or Mathematics
– At least 10+ years’ industry experience in international L&H insurance/reinsurance
– Owner Actuarial License (DGS) is a plus
– Broad understanding of the technical operation processes in the health environment
– Experience in collaborating and communicating with an international team
– Strong organizational and structural capabilities, ability to focus and delivery with discipline
– Excellent written and verbal communications skills in English
– Strong interpersonal skills and leadership experience
– Budget Management experience
– Strong analytical mind-set
– Detail oriented can-do spirit
– Appetite to go the extra-mile
– Ability to multi-task, organize and prioritise work

We believe passionately that employing a diverse workforce is central to our success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital, or disability status.