Case stories

Elena

, 36 years old

Location of patient: Russia

Health condition: Brain tumour

Hospital: Brigham and Women’s Hospital, Boston, USA

Type of treatment: Transnasal surgery

Cost of treatment: €121,000

Background
Elena was complaining of a gritty feeling in her eyes like sand. They were red and she also felt a pressure and heaviness in her eyes, as well as headaches.

Because she was working a lot with a computer and didn’t wear glasses, she thought her symptoms were caused by that. But when they persisted, she visited her physician who recommended an MRI brain scan.
How Further helped
To Elena’s shock the scan revealed that she had a brain tumour. Doctors advised surgery but said it would be impossible to remove it entirely. Elena wanted a second opinion and contacted Further who arranged for this to be carried out. We oversaw the collection of her complete medical records and assigned an expert to investigate the case. Elena’s diagnosis was confirmed and surgery was recommended as early as possible to avoid further progression of her symptoms. Our team then provided a list of internationally renowned surgeons and hospitals for her to choose from.
Treatment and impact
We worked closely with Elena to determine the most appropriate surgeon for the operation. She selected one of the world's most prominent specialists in transnasal surgery. Elena's access to this level of expertise was only possible because of her insurance policy with Further. The surgeon, who had performed more than 5,000 brain tumour operations, was prepared to completely remove the tumour. The Further team made all the arrangements for Elena and her husband to travel to Boston, USA, to receive treatment. We oversaw the hospital admissions process, translation of medical records and all the travel details. The operation was performed successfully and Elena returned to Russia, where she made a complete recovery. She is now enjoying life again in the full knowledge that she received the best treatment and care available.
"Within five minutes of my first email to Further, I received a call from their specialist who asked me to send all my medical documents. I really appreciated how I could understand and speak about my health problem in my native language."

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Mei Yan

General Manager, Greater China

Mei Yan directs Further’s business in Greater China, with more than 20 years’ experience in insurance, finance and consulting. This includes MSH, Mercer Consulting and McKinsey.

Ekaterina Ogareva

Director of Business Development (Russia and CIS)

With 20 years’ experience in insurance Business Development, Ekaterina has held a number of directorships and senior roles in the insurance industry, including at Best Doctors, Marsh, Renaissance Life and AIG.

Damien Payne

Director of Corporate Solutions

As one of the company’s co-founders Damien has been a central part of Further’s growth from the beginning. He currently heads up the Corporate Solutions division providing innovative health products and services to large multinationals enabling those employers to deploy these healthcare benefits equally to employees across the globe.

Ignacio San Miguel

Global Business Support Director

An experienced insurance director with a strong background in health and wellness, Ignacio has expertise in insurance operations, new market and product development, customer service and strategic planning. Ignacio drives Further’s business development objectives and handles new client opportunities alongside the sales and operations teams.

Tatiana Macías

Chief Operating Officer

Tatiana is responsible for ensuring Further’s operational excellence and high quality standards that form the strong foundations for supporting and driving our business growth during a time of ongoing change in global healthcare. Tatiana previously held senior leadership roles at Cigna, as well as several key management roles with Swiss Re.

Antonio Lubrano

Group General Manager

Joining the Further team after 27 years in leadership roles at IBM around the world, Antonio brings extensive knowledge in developing and managing strategic, secure and high-performing processes, as well as far-ranging experience in financial operations and processes on an international scale.

Frank Ahedo

Chief Executive Officer

Frank’s expertise in developing turnkey insurance products with a focus on serious illness is guided by his vision for solutions that allow access to top quality international healthcare, regardless of geography. Under his leadership, Further has strengthened and built strong partnerships with leading insurance companies, international banks, multinational brokers and major corporations worldwide.

John smith

CEO

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Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.