案例故事

, 49岁

俄罗斯

咽喉癌

韩国首尔市塞弗伦斯医院

放射治疗

61000欧元

背景
2016年底,康斯坦丁时而感觉声音嘶哑,但直到症状恶化后才真正引起重视。2017年6月,一位耳鼻喉科专家对他进行了检查,并告知他疑似喉癌。之后组织病理学检查证实了这一诊断。当地医生建议对此高度恶性癌症进行化疗和放疗。然而另一位专家却建议康斯坦丁进行手术。康斯坦丁正面对着危及生命的疾病,却得到了多种对于最佳治疗方案的不同意见,并且他需要漫长的等待才能接收当地的治疗,因此他很感激能够得到Further提供的国际治疗计划。投保意味着在获得最佳医疗专业服务,无需考虑没有地理或财务的限制。
Further是如何帮助他的
在他第一次与Further联系后的24小时内,我们医疗团队的一名成员对康斯坦丁进行了电话采访。然后我们为他指派了一名专员,收集了他的所有病历和诊断相关的X光片。在收集整理好所以资料以后,我们准备了一份详细的临床摘要,以帮助指导康斯坦丁选择最合适的治疗中心和国际专家。
治疗和效果
康斯坦丁没有选择在当地等待治疗,他在妻子的陪同下去亚洲一家领先的国际医院就医。韩国首尔的塞弗伦斯医院在成功治疗肿瘤患者方面拥有丰富的经验。该团队还负责他所有的住院和旅行安排,包括帮助他做医疗咨询的翻译服务。在第一次咨询指定医生后,康斯坦丁被告知,在俄罗斯对高度恶性癌症的初步诊断结果实际上是错误的。他的癌症其实是一种不太严重的低恶性癌症,这意味着可以对她的治疗计划进行完全修订,也对他的健康危害要小得多。康斯坦丁接受了放射治疗。治疗和跟进测试结束后,医生说癌症已经消失,他可以回家了。通过“Critical Advantage”项目获得的国外治疗改变了康斯坦丁的生活。康斯坦丁不再面临会使他失声的喉切除术的影响,现在他可以集中精力恢复了。
“当地医生没有承诺我任何事情,也没有给我任何希望。情况不确定,我很着急。直到我联系Further的那一刻,我才不再感到绝望。”
“从Further团队第一次联系我的时候起,我就觉得在整个过程的各个方面都得到了支持。我所要做的就是收拾行李。其他一切都由团队负责。”

Nuno Mergulhão

Chief Information Officer

An experienced information technology leader with a strong background in pharmaceutical, industrial, and retail industries, Nuno has expertise in delivering on transformative technologies in areas like CRMs, ERPs, WCMS, Omnichannel and Cloud Computing on a local and global scale.

Joe Romanos

Global Head of Sales and Account Management

A lawyer by background, Joe started his career in insurance and health services after completing a Master’s in Global Management at the Antwerp Management School. Over the last 7 years, he has built a successful track record in several commercial functions, first as an individual contributor and, thereafter, as a leader. Joe joined Further in June 2022 to strengthen Further’s commercial capabilities and enable the team to deliver against the business’ growth ambitions.

Nicola Carter

Chief Product Officer

Nicola has over 20 years’ experience in underwriting, product development and marketing in leading international insurance companies. At Further, she is responsible for developing innovative health-related insurance products & services and building sustainable relationships with our key reinsurance partners.

Greg Jarzabek

Chief Digital Officer

Greg joined Further following their acquisition of Trustedoctor digital platform. He is responsible for digital transformation and digital stakeholders’ journey in Further products. Greg is an experienced co-founder with a demonstrated history of working in the health and wellness industry. Greg has previously held senior leadership positions in the financial industry at Mitsubishi UFJ and Merrill Lynch after graduating from Harvard Business School.

Amanda Frayne

Chief Legal Officer

Amanda is our Chief Legal Officer and provides her strategic and commercially driven leadership and expertise to our business globally in all areas related to law, regulation, and compliance. Amanda has over 20 years’ international and cross border industry experience in legal, compliance, strategy, and transformation within a broad range of global industry sectors from insurance and technology to travel and customer engagement/loyalty. Prior to joining Further, Amanda established, led, and developed the global legal function at Collinson Group – a global privately owned group of companies spanning a range of sectors with over 1,700 employees, 1,500 clients and servicing over 400 million consumers globally.

Fernando Muñoz

Head of Business Transformation

Fernando contributes with strategic insights, business acumen and operational experience acquired through a long track of complex transformational programs in Accenture and Cigna, where he developed IT and Service Operations leadership roles in dynamic, global and business-challenging contexts.

Yaan Cao

General Manager China

Yaan is responsible for managing Further’s business in China. He was part of the core team involved in the company’s entry into China and South East Asia and supported the business development in both regions.

Ana Antunes

Global Head of Operations

Ana is responsible for global Customer Operations and Medical Management, providing strategic, operational, and clinical leadership from product ideation to operational implementation. Ana works every day with a purpose: to make a positive impact on people’s lives and with a commitment to always deliver customer value. Ana previously held key management roles in the Health Insurance sector as well as in the clinical setting as Operating Room Head Nurse.

梅燕

大中华区总经理

Mei Yan directs Further’s business in Greater China, with more than 20 years’ experience in insurance, finance and consulting. This includes Best Doctors Underwriting, MSH, Mercer Consulting and McKinsey.

叶卡捷琳娜·奥加雷瓦

业务发展总监(俄罗斯和独联体国家)

With 20 years’ experience in insurance Business Development, Ekaterina has held a number of directorships and senior roles in the insurance industry, including at Best Doctors, Marsh, Renaissance Life and AIG.

达米安·佩恩

企业解决方案总监

As one of the company’s co-founders Damien has been a central part of Further’s growth from the beginning. He currently heads up the Corporate Solutions division providing innovative health products and services to large multinationals enabling those employers to deploy these healthcare benefits equally to employees across the globe.

伊格纳西奥·圣·米格尔

全球业务支持总监

An experienced insurance director with a strong background in health and wellness, Ignacio has expertise in insurance operations, new market and product development, customer service and strategic planning. Ignacio drives Further’s business development objectives and handles new client opportunities alongside the sales and operations teams.

塔蒂亚娜·玛西亚

首席运营官

Tatiana is responsible for ensuring Further’s operational excellence and high quality standards that form the strong foundations for supporting and driving our business growth during a time of ongoing change in global healthcare. Tatiana previously held senior leadership roles at Cigna, as well as several key management roles with Swiss Re.

安东尼奥·卢布拉诺

集团总经理

Joining the Further team after 27 years in leadership roles at IBM around the world, Antonio brings extensive knowledge in developing and managing strategic, secure and high-performing processes, as well as far-ranging experience in financial operations and processes on an international scale.

弗兰克·阿埃多

首席执行官

Frank’s expertise in developing turnkey insurance products with a focus on serious illness is guided by his vision for solutions that allow access to top quality international healthcare, regardless of geography. Under his leadership, Further has strengthened and built strong partnerships with leading insurance companies, international banks, multinational brokers and major corporations worldwide.

John smith

CEO

Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.

Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.Let’s face it, no look is really complete without the right finishes. Not to the best of standards, anyway (just tellin’ it like it is, babe). Upgrading your shoe game. Platforms, stilettos, wedges, mules, boots—stretch those legs next time you head out, then rock sliders, sneakers, and flats when it’s time to chill.